Academy Policies
Trust Level Policies
Please click here to view all Lingfield Education Trust’s policies – by which we work to at or school. The Trust policies include many of the statutory policies for our school, including our:
- Data Protection, Subject Access Request and related GDPR Policies
- Whistleblowing – how to report a concern to the Trust
- Child on Child Abuse – a Trust wide approach to this safeguarding issue
- Privacy Notice and Pupil Record Retention Schedule Policies
- Charging and Remissions – a common approach for all of our Trust schools
- Code of Conduct for Employees
- Trust Equality Policy and Trust Level Objectives
- Acceptable use of Technology
- Health and Safety Statement
- Suspensions and Exclusion Policy
- Complaints Policy
- Supporting children with health needs who cannot attend school
- Supporting children at school with medical conditions
Documents –
| Policies & Documents | Download |
| PSHE and RSHE | Download |
| Accessibility Plan | Download |
| Administration of Medicines Policy | Download |
| Anti-Bullying Policy | Download |
| Attendance Policy | Download |
| Behaviour Policy | Download |
| Child Protection and Safeguarding Policy | Download |
| Nursery Admissions Policy | Download |
Complaints
It is in everyone’s interest that concerns and complaints are resolved at the earliest possible stage. Many issues can be resolved informally, without the need to use the formal stages of the complaints procedure. Viewley Hill Academy takes concerns seriously and will make every effort to resolve the matter as quickly as possible.
If you have difficulty discussing a concern with a particular member of staff, we will respect your views. In these cases Mrs K Barkley (Headteacher), will refer you to another staff member. Similarly, if the member of staff directly involved feels unable to deal with a concern, Mrs Barkley will refer you to another staff member. The member of staff may be more senior but does not have to be. The ability to consider the concern objectively and impartially is more important.
We understand however, that there are occasions when people would like to raise their concerns formally. In this case Viewley Hill Academy will attempt to resolve the issue internally, through the stages outlined within this complaints procedure. However, should the complaint not be resolved, then the complaint progresses to ‘stage 2’, with greater involvement of the Trust. The full complaints policy and processes can be found on our Trust policy page with the link listed above.
